Frequently Asked Questions

Everything you need to know about using MassageHub — whether you're looking for a therapist or advertising your services.

For Clients

Is MassageHub free to use for clients?

Yes, browsing profiles, reading reviews and contacting therapists is completely free for clients. You never need to register to view listings.

How do I find a therapist near me?

Use the search bar on the homepage or the Search page. You can filter by city, category (Female / Male / Gay), and services. Click any listing to view the full profile and contact details.

Are the profiles verified?

Profiles with a blue "Verified" badge have submitted ID verification to our moderation team. All new listings go through a manual review before being published.

How do I see a therapist's phone number?

Open the profile page and click the "Reveal number" button. The number will be displayed and copied to your clipboard automatically.

Can I leave a review?

Yes. After visiting a therapist, you can leave a star rating and a written review on their profile page. Reviews are moderated before being published.

Is the content on this site legal?

MassageHub lists adult massage services for consenting adults aged 18 and over. We comply with UK law and our Terms of Service prohibit illegal content. All users confirm they are 18+ when registering.

For Therapists

How do I post my ad on MassageHub?

Click "Post An Ad" in the header, create a free account, and complete the 4-step form: Basic Info → About & Services → Pricing → Photos. Your listing goes live as soon as it passes moderation (usually within a few hours).

How much does it cost to advertise?

Basic listings are free. VIP placement, featured slots and boost promotions are available as paid options. Pricing details will be displayed in your dashboard.

How long does moderation take?

Most listings are reviewed within 2–4 hours during business hours. You will receive an email notification once your listing is approved or if changes are required.

Can I edit my listing after it's published?

Yes. Go to your Dashboard, find the listing and click Edit. Significant changes (e.g. new photos) may require re-moderation before going live.

How many photos can I upload?

You can upload up to 8 photos per listing. We recommend portrait-format (3:4 ratio) images for the best display on cards and profile pages.

What services can I list?

You can list any legal adult massage services including relaxing, Swedish, Thai, tantric, sensual and more. Illegal services or content are strictly prohibited and will result in immediate removal and a permanent ban.

Safety & Privacy

How is my personal data protected?

We store your data securely using Supabase (hosted in the EU) with row-level security. Your phone number is never shown in listings by default — clients must click "Reveal" to see it. See our Privacy Policy for full details.

Can I hide my listing temporarily?

Yes. In your Dashboard you can pause any active listing. It will be hidden from search results and your profile page until you re-activate it.

How do I report a suspicious profile?

Use the "Report" button on any profile page, or email us at hello@massagehub.uk. We investigate all reports within 24 hours.

Still have questions?

Our support team is here to help — usually replies within a few hours.